Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at hello@shelbyhohsfield.com. This text can be changed by going to Design & Settings > Global Settings > Intro Text.

Shipping times vary depending on your purchase. Prints are produced and shipped by our professional printing partners within 3-5 business days. Original artwork ships directly from the artist within 1-2 business days of purchase. Please allow additional time for transit.

Yes! We offer free shipping on all orders within the contiguous United States (48 states).

Currently, we only ship within the United States. We apologize for any inconvenience this may cause our international customers.

Yes! Once your order ships, you'll receive a tracking number via email. Prints ship directly from our printing partners (Artelo and Finer Works), while original artwork ships from the artist's studio.

Print sizes vary by artwork. Available sizes are listed on each product page. If you're interested in a size that isn't listed, please contact us to discuss options.

Our prints are professionally produced by Artelo and Finer Works, trusted fine art printing companies known for their exceptional quality and attention to detail. Each print is created using archival-quality materials designed to maintain their beauty for generations.

No, we do not offer modifications to existing artwork. Each piece is carefully designed as a complete composition and is only available as shown.

Yes! I welcome commission requests for new, original artwork. Please contact me to discuss your vision and timeline.

Due to the custom, print-on-demand nature of our products, we do not accept returns or offer refunds. Please choose carefully when placing your order.

While we don't offer returns, we want you to be happy with your purchase. If you experience any issues, please contact us immediately with your order number and a description of the concern.

For Additional help and answers to questions please email us at hello@shelbyhohsfield.com or go to https://shelbyhohsfield.com/contact